FREE SHIPPING ON ORDERS OVER $150

Returns + Exchanges

What is your return policy?

The following items can be returned:

  • Unused and unwashed items, sent in original packaging with tags.
  • Items postmarked within 30 days of receiving your order.
  • In the event of a return, shipping charges are nonrefundable.


The following items cannot be returned:

  • Individual items that were purchased as part of a Set.
  • Items that have been used, washed or removed from original packaging.
  • Items that have not been postmarked within the 30 day window.
How can I return my order?

To arrange a return please reach out to us directly at hello@iyla.com.  

When will I receive my refund?

Please allow one to two weeks for your refund to process. We will send an email once the item(s) have been received and the refund has been initiated. From this date, the full refund amount will appear back in the original account within three to five business days.

If you send your item(s) back outside the 30 day return window, we reserve the right to refuse your return.

How can I exchange my order?

Exchanges are not offered. We recommend returning your item(s) and placing a new order once your refund is processed to avoid multiple charges on your card.